Is my data security at the apple store?

If I take my MacBook in for additional memory, is my data secure or should I be concerned?

Posted on Mar 1, 2021 11:46 AM

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Posted on Mar 1, 2021 12:30 PM

Apple does not perform upgrades like adding memory or storage (and in fact, most recent-model Mac notebooks have the RAM and SSDs soldered to the logic board such that they cannot be upgraded). Apple performs repairs only. The only rick to your data when you send your Mac in for repairs data loss – Apple may need to wipe your internal storage, or if they replace the logic board then they'll destroy the old one including the onboard storage. Make sure you have a backup before sending it in.


For security, you should be using FileVault regardless (e.g. if your notebook is stolen).

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Question marked as Top-ranking reply

Mar 1, 2021 12:30 PM in response to cruzon

Apple does not perform upgrades like adding memory or storage (and in fact, most recent-model Mac notebooks have the RAM and SSDs soldered to the logic board such that they cannot be upgraded). Apple performs repairs only. The only rick to your data when you send your Mac in for repairs data loss – Apple may need to wipe your internal storage, or if they replace the logic board then they'll destroy the old one including the onboard storage. Make sure you have a backup before sending it in.


For security, you should be using FileVault regardless (e.g. if your notebook is stolen).

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Is my data security at the apple store?

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