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the apple id my old ipad was set up on is gone i cannot reset password

cannot reset activation lock on old ipad. reset password but it will not allow me to use it to clear activation lock

Posted on Mar 1, 2021 12:26 PM

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Question marked as Top-ranking reply

Posted on Mar 1, 2021 12:34 PM

Without the Apple ID and Password used to set up the iPad, you cannot get past Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can produce the original receipt clearly showing the serial number. Here is a link that may help you remember...

https://iforgot.apple.com/password/verify/appleid

1 reply
Question marked as Top-ranking reply

Mar 1, 2021 12:34 PM in response to VRV3

Without the Apple ID and Password used to set up the iPad, you cannot get past Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can produce the original receipt clearly showing the serial number. Here is a link that may help you remember...

https://iforgot.apple.com/password/verify/appleid

the apple id my old ipad was set up on is gone i cannot reset password

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