Tv Provider

i have the most current operating system but do not have the option to log into my tv provider under settings.

iPhone XS, iOS 14

Posted on Mar 1, 2021 3:37 PM

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19 replies

Mar 1, 2021 8:16 PM in response to AMontanio21

You are NOT alone. I have owned every iPhone since launch. I have had every TV since launch. I own and iPad Pro and have had several of those. I have owned an iMac for the last decade. I am the guy everyone calls when they are having a problem, and for the first time in my life, I called Apple Support for this very same issue! “TV Provider” has disappeared from settings on ALL of my devices (TV, iPhone, iPad Pro). No update to iOS to cause this (they haven’t released one since around the first of the year). Can’t understand how this just disappears from settings? And yet, after explaining to the tech what Single Sign-On was and where it was in settings, she confirmed (via screen sharing) that it, in fact, has disappeared from where it is supposed to be. They have no known cause and no known estimate for a fix. Called a relative and had them confirm that it has, indeed, disappeared for them, too.

Mar 2, 2021 10:53 AM in response to ianjanson

That was her only suggestion for me, too! And I asked, “You mean you want me to reset every Apple device I have to factory defaults and try to reload iOS on each one?” I must have made my point because she went searching for other solutions and that’s when she discovered that I was not the only one reporting this issue.


Sadly, she confirmed that there was no way for her to link my case ID to a resolution. I figured there HAD to be a “We know you reported this problem, it has been resolved, if you are still experiencing difficulties please contact us again” option for them? But, no. Apparently not.

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Tv Provider

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