ios14.4 update on new Iphone12 taking long time.
New iPhone12 is stuck in the Software Update to iOS14.4. My old phone says it is waiting for Software Update. Been in this mode for 2 hrs. Is there an issue with installation
Question marked as
User profile for user:
KMB_12
User level:
Community Specialist
Hello appleexperience,
Congratulations on your new iPhone! We understand it's stuck while updating to iOS version 14.4. We also understand that your previous iPhone is waiting for the Software Update and has been for the last two hours.
We have a great resource on what to do if the download takes a long time. See that section in this link: If your iPhone, iPad or iPod touch won't update
If needed, please be sure to restart your iPhone.
If you can't complete the updates wirelessly, see the section on how to update your device using a computer in this link: Update your iPhone, iPad, or iPod touch
Prior to updating, we'd recommend making a backup of your device using iCloud or your computer.
We hope this helps.
Best regards.