Cannot sync Windows 10 Outlook Contacts and Calendars
My iPhone X is on iOS 14.4 and Windows 10 is up to date.
I had three accounts managed by Outlook 2019:
- Exchange (my client)
- Office 365 (my computer club)
- Outlook (on my desktop) - the one that matters
I noticed that my phone was not up to date with some recent appointments, so I used iTunes to force a sync (Info > Advanced > Replace information on this iPhone.
To my horror, my contacts and appoints vanished from my phone and were replaced by a handful of names and calendar entries from the Exchange account (my client's staff names). So I removed that account from Outlook. No amount of syncing was removing those names from my phone, so I deleted them one by one on my phone. Powered it down and restarted. Ditto powered down and restarted the desktop. Removed and reinstalled iTunes.
Now when I sync, my own Outlook data does not get to the phone. It has no contacts and only the public holidays are on it.
I don't use iCloud, so that is out of the picture. My phone is only backed up to my desktop.
What should I do?
Added: I checked the tip in this thread but it did not work. I had a later driver, but after deleting it, the one that was loaded was the one he mentions, a "423" number.