Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone is disabled and showing to connect itunes

i am using 5s and 4s.

but 4s is not working when i am starting my device iphone is disabled connect to itunes


iPhone 5s, iOS 9

Posted on Mar 2, 2021 2:29 AM

Reply
Question marked as Best reply

Posted on Mar 2, 2021 2:34 AM

If one had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that the device is disabled, learn what one needs, what one gets, and what is lost.


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


2 replies
Question marked as Best reply

Mar 2, 2021 2:34 AM in response to pepsi195

If one had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that the device is disabled, learn what one needs, what one gets, and what is lost.


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


my phone is disabled and showing to connect itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.