Apple Watch Series 6 (Facebook messenger app)

Question

Level 1

5 points

Apple Watch Series 6 (Facebook messenger app)

I recently bought the Apple Watch Series 6 (Space Grey) not even two weeks from this question. Everything worked great meaning the process of setting up everything and all the apps were working perfect. Then one morning I was using the Facebook Messenger app on my watch without any issues and then around 5pm that day I went to use it and the app will not open. I have done everything on my end by resetting the watch, Deleting the app and reinstalling it, I have also done this on my iPhone 11. I honestly do not know what to do and hopefully someone in the community can help me and let me know what is going on because I cannot fix it. Thanks for taking time to read this.. appreciate any help!!!

Everything else works perfectly fine too.

Posted on Mar 2, 2021 7:54 AM

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Answer 1

Randy-12

Level 7

20,163 points

Mar 2, 2021 8:57 AM in response to KennyC313

Try contacting the App developer.

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Answer 2

kiron113

Level 1

4 points

Mar 2, 2021 8:34 AM in response to KennyC313

Same problem on Apple Watch SE.

I updated the software to watchOS 7.3.1 and went into the Facebook Messenger app and experienced the same issue.

I tried removing and reinstalling the app from my iPhone SE and Apple Watch SE and also tried a complete reset of the watch; setting it up as new and also tried restoring to a backup, which also failed.

All other apps seems unaffected.

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Answer 3

Mar 4, 2021 6:42 AM in response to KennyC313

I just got a Apple Watch SE (2021) I was super pumped to have purchased one and long behold FACEBOOK MESSENGER instantly crashes on my SE watch, absolutely fuming, I have installed, deleted, via watch and iPhone (11 Pro) numerous times, force restart watch, restart phone, done that all about 5 times (unpairing device, etc), still nothing.. Moving on I've backed up my iPhone 11 Pro and ERASED MY PHONE 3 FKN times back to stock and STILL DIDN'T WORK! I've called APPLE SUPPORT same ****, went to Apple in Melbourne, Victoria... Same ****. I'm so fkn over it. If its not APPLE'S fault, FKN someone make a petitions to get FACEBOOK to fix there goddamn APP! FFS....

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Answer 4

KennyC313 Author

Level 1

5 points

Mar 2, 2021 8:36 AM in response to kiron113

Yeah I don’t know what’s going on. It was working fine and then immediately stopped working. My wife can message me on Facebook and I’ll get a notification on my watch and I can reply to it but when I try to click the messenger app that doesn’t respond at all.

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Answer 5

kiron113

Level 1

4 points

Mar 2, 2021 8:41 AM in response to KennyC313

This could be it:

Facebook Messenger no longer appears in my Purchased section under 'Account' > 'Purchased' on the App Store on my Watch, but all my other apps are still there.

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