Hi, I recently got a new apple ID but downloaded notability with the old one. Since then I bought notability with my new apple id but cant update it, it requests the old apple id. How can I fix this?
Any help is appreciated thank you!
iPad Air 3, iPadOS 14
Hi there Smokescreenid,
Thanks for using Apple Support Communities. It sounds like you can’t update an app in your iPhone that was purchased using a previous Apple ID. To resolve this issue you would need to remove the app from your iPhone and then download it fresh using the new Apple ID. Since you already purchased it using the new Apple ID, you would just download it from your past purchases: Redownload apps and games from Apple.
We hope this helps!
Hi there Smokescreenid,
Thanks for using Apple Support Communities. It sounds like you can’t update an app in your iPhone that was purchased using a previous Apple ID. To resolve this issue you would need to remove the app from your iPhone and then download it fresh using the new Apple ID. Since you already purchased it using the new Apple ID, you would just download it from your past purchases: Redownload apps and games from Apple.
We hope this helps!
Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?
Can't update Notability since I changed apple ID
