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macbook pro ssd installed, computer will not start

macbook pro ssd installed, worked for a while and now the computer will not start.

MacBook, OS X 10.11

Posted on Mar 2, 2021 1:17 PM

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Question marked as Best reply

Posted on Mar 4, 2021 11:51 AM

Hi Dekinekind,


Based on your question, it sounds like your MacBook Pro is not starting up. Are we understanding correctly that the SSD has been recently installed and was not the original hard drive?


The following link has some screens you may see if your Mac is not starting up all the way. Please follow any troubleshooting for the screen you see.

If your Mac doesn't start up all the way


Here are also some steps to take if your Mac is not powering on.

If your Mac doesn’t turn on


Should neither of these articles address the situation, please let us know what is happening when you're attempting to turn on your Mac and we'll provide any additional resources we can.


Thanks!

3 replies
Question marked as Best reply

Mar 4, 2021 11:51 AM in response to Dekinekind

Hi Dekinekind,


Based on your question, it sounds like your MacBook Pro is not starting up. Are we understanding correctly that the SSD has been recently installed and was not the original hard drive?


The following link has some screens you may see if your Mac is not starting up all the way. Please follow any troubleshooting for the screen you see.

If your Mac doesn't start up all the way


Here are also some steps to take if your Mac is not powering on.

If your Mac doesn’t turn on


Should neither of these articles address the situation, please let us know what is happening when you're attempting to turn on your Mac and we'll provide any additional resources we can.


Thanks!

macbook pro ssd installed, computer will not start

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