If my iPad was lost or stolen and is off if I give Apple my serial number can they locate exactly where my iPad is

My granddaughter’s iPad was lost or stolen if I call Apple and give them the serial number can they locate where the iPad is even if the iPad is off and in lost mode

iPod nano (7th Gen)

Posted on Mar 2, 2021 7:11 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2021 7:12 AM

Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.

3 replies
Question marked as Top-ranking reply

Mar 3, 2021 7:12 AM in response to Sandylee2328

Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.

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If my iPad was lost or stolen and is off if I give Apple my serial number can they locate exactly where my iPad is

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