I received a call from what looked like Apple, saying my icloud account had been compromised. I installed an app called "any desk" on my phone but after talking to them for a bit and then being told I needed to buy security cards from CVS for $400 I disconnected the call and removed the app. I changed my passwords while I had that app on my phone. Do I need to do anything else? Could they have gotten any other info off my phone?
Greetings, kimos2010.
Welcome to the Apple Support Communities. Removing the app and disconnecting the call were both great things to do, but we can understand why you’d want to ensure your security.
At any point, did you provide your Apple ID or password? If so, check out these steps: If you think your Apple ID has been compromised
We hope this helps! Don’t hessite to reach out if you have any questions.
Sincerely.
Greetings, kimos2010.
Welcome to the Apple Support Communities. Removing the app and disconnecting the call were both great things to do, but we can understand why you’d want to ensure your security.
At any point, did you provide your Apple ID or password? If so, check out these steps: If you think your Apple ID has been compromised
We hope this helps! Don’t hessite to reach out if you have any questions.
Sincerely.
Thank you for the help. I did not give any passwords but I did offer my email address which is my user name. I will change the password for that account also. Again, Thank You
being scammed
