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I have an expired subscription on my Iphone and I’ve been trying to remove the current payment method I have to add a new one. It says i cannot remove my current payment method because I currently an active subscription, even though it’s expired..? So how do I get rid of this subscription??
iPhone XR, iOS 14
Hello cows_q,
Take a different approach:
This document explains how to 'Change, add, or remove Apple ID payment methods' click here --> https://support.apple.com/HT201266
- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Hello cows_q,
Take a different approach:
This document explains how to 'Change, add, or remove Apple ID payment methods' click here --> https://support.apple.com/HT201266
- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
How do I completely remove an expired subscription?
