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sorry there was a problem with the app when using Siri with WhatsApp

I‘ve got the problem that I want to use Siri to write/dictate and read WhatsApp messages especially while driving and using CarPlay but it doesn’t work, instead I get the error message „sorry there was a problem with the app“. As I’m using Siri in German normally here is the German error message as well: „Tut mir leid, es ist ein Problem mit der App aufgetreten“


I already have a solution and found out what is the Problem:


When I use ScreenLock in WhatsApp privacy settings (this means FaceID is required to unlock WhatsApp) I can’t use the Siri integration. I don’t know whether this is the case with other applications as well but maybe somebody can comment. I sure hope this solution saves someone‘s a** :D

iPhone 11 Pro

Posted on Mar 4, 2021 12:19 AM

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Question marked as Best answer

I hope this question lists high in Web searches so it helps lots of people.


Just writing the same answer as in the question already:

I couldn’t use the WhatsApp Siri integration and got that error when I used ScreenLock in WhatsApp privacy settings. After I deactivated it the problem was finally solved!

Posted on Mar 4, 2021 12:22 AM

1 reply
Question marked as Best answer

Mar 4, 2021 12:22 AM in response to Pinolpier

I hope this question lists high in Web searches so it helps lots of people.


Just writing the same answer as in the question already:

I couldn’t use the WhatsApp Siri integration and got that error when I used ScreenLock in WhatsApp privacy settings. After I deactivated it the problem was finally solved!

sorry there was a problem with the app when using Siri with WhatsApp

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