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Refunded

How long would it take before i get my refund?

Posted on Mar 4, 2021 2:51 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2021 2:28 PM

Hello Analyncasim,


After you request a refund, you'll receive an email update within 48 hours as to whether you have been granted a refund. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


Ref.: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.

1 reply
Question marked as Top-ranking reply

Mar 4, 2021 2:28 PM in response to Analyncasim

Hello Analyncasim,


After you request a refund, you'll receive an email update within 48 hours as to whether you have been granted a refund. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


Ref.: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.

Refunded

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