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Level 1

4 points

Support does not recognise my serial number

How can I get support when they do not recognise the serial number of my iphone?

Posted on Mar 4, 2021 6:27 AM

Top-ranking reply

Level 8

36,539 points

Posted on Mar 4, 2021 6:31 AM

Contact Apple Support directly.

If online forms do not recognize your serial number, you may be reading it incorrectly, or you may have a fake device.

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