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I'm trying to cancel my subscription to PictureThis Plant identifier. I followed Apple instructions but don't see an option to cancel the subscription

How do I cancel my subscription to app PictureThis - Plant Identifier? I have followed instructions to do so under "Subscriptions" but there is no option to cancel the app


iPhone 11, iOS 14

Posted on Mar 4, 2021 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2021 12:36 PM

Hello JackieBernstein,


Please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



2 replies
Question marked as Top-ranking reply

Mar 4, 2021 12:36 PM in response to JackieBernstein

Hello JackieBernstein,


Please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



I'm trying to cancel my subscription to PictureThis Plant identifier. I followed Apple instructions but don't see an option to cancel the subscription

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