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slater241 Author

Level 1

4 points

iTunes

My iTunes account has changed the region so I can't play music because it's telling me I'm not in the uk and it won't let me change my region back to the uk

Posted on Mar 4, 2021 9:06 AM

Top-ranking reply

Limnos

Level 10

418,849 points

Posted on Mar 4, 2021 12:34 PM

Hello slater,

This sounds like a region setting issue and not an actual change in country. This can sometimes happen if you find a link on the web that points to a media item in another country's iTunes Store. Here's how you can correct this:

Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022

Go to: Settings > Account > Media & Purchases > View Account > Country/Region

Make sure it is set to your normal country.

In the "Media & Purchases" menu, sign out and then sign in again.

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iTunes

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