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Accessing old accounts

My mom passed away, can I get access to her account/music/pictures ect.?

It would be an extremely emotional & touching experience to get to see all that again.

And no the devices listed below are not the devices or accounts I am asking about.

Posted on Mar 4, 2021 10:51 AM

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Posted on Mar 4, 2021 11:12 AM

Although I am not an Apple employee, I can almost certainly you cannot get access to her account/music/pictures etc. As far as I know, with the proper documentation (death certificate, copy of the will, etc.) Apple may be able to erase a device for you so that you can use it. But that is about its. Sorry for your loss. If you still want, to pursue this. you can try this:

How to request access to a deceased family member's Apple accounts - Apple Support


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Question marked as Top-ranking reply

Mar 4, 2021 11:12 AM in response to CCSapphira

Although I am not an Apple employee, I can almost certainly you cannot get access to her account/music/pictures etc. As far as I know, with the proper documentation (death certificate, copy of the will, etc.) Apple may be able to erase a device for you so that you can use it. But that is about its. Sorry for your loss. If you still want, to pursue this. you can try this:

How to request access to a deceased family member's Apple accounts - Apple Support


Accessing old accounts

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