You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cindy2ann Author

Level 1

4 points

Payments

I had the Apple Music subscription my payment was taken out today but for some reason my music isn’t working and I’m been charged 9.99 for that and Apple keeps trying to take out 4.24 for something I’m not sure why

iPhone XR, iOS 14

Posted on Mar 4, 2021 12:53 PM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Mar 4, 2021 1:55 PM

For the music not working issue you might try the steps in:

If songs are missing from your music library after you turn on Sync Library - Apple Support

For the unknown charges, see:

If you see 'apple.com/bill' on your billing statement - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support

View in context

Payments

Similar questions