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User profile for user: Cindy2ann
Cindy2ann Author
User level: Level 1
4 points

Payments

I had the Apple Music subscription my payment was taken out today but for some reason my music isn’t working and I’m been charged 9.99 for that and Apple keeps trying to take out 4.24 for something I’m not sure why

iPhone XR, iOS 14

Posted on Mar 4, 2021 12:53 PM

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User profile for user: javaliga
javaliga
User level: Level 10
119,907 points

Posted on Mar 4, 2021 1:55 PM

For the music not working issue you might try the steps in:

If songs are missing from your music library after you turn on Sync Library - Apple Support


For the unknown charges, see:

If you see 'apple.com/bill' on your billing statement - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support


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User profile for user: javaliga
javaliga
User level: Level 10
119,907 points

Mar 4, 2021 1:55 PM in response to Cindy2ann

For the music not working issue you might try the steps in:

If songs are missing from your music library after you turn on Sync Library - Apple Support


For the unknown charges, see:

If you see 'apple.com/bill' on your billing statement - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support


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Payments

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