Clearing Old Phone

Just got the iPhone 12 Pro Max, and the Apple Store guy transferred everything from my old phone to the new one. But my old phone still has all my photos, music, apps and works as a phone. How do I wipe it out so I can donate it to a new user?

iPhone 6 Plus, iOS 12

Posted on Mar 4, 2021 2:35 PM

Top-ranking reply

QuickTimeKirk

Level 10

126,019 points

Posted on Mar 4, 2021 2:37 PM

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

QuickTimeKirk

Level 10

126,019 points

Mar 4, 2021 2:37 PM in response to Buddy3535

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Clearing Old Phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up