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Why does it keep saying decline when I have no subscriptions and Wht are they trying to charge?

What is apple trying to charge to where it keep declining I have no active subscriptions I stopped all so why is it declining

iPhone 8 Plus, 14

Posted on Mar 4, 2021 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2021 7:35 PM

Hello charity,


The support article "If you see 'apple.com/bill' on your billing statement" explains how you can check your purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a card. These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. Click here to read this article --> https://support.apple.com/HT201382


Other possibilities to consider (not all may apply in your situation):

- Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge -> https://support.apple.com/HT201292 ).

- Purchases can be made in your name if your Apple ID is compromised (what to do -> https://support.apple.com/HT204145 ) or somebody else has access to your device (require purchase password --> https://support.apple.com/HT204030 ).

- If you only see a charge in emails that are not official Apple receipts, it is likely phishing attempts ( https://support.apple.com/HT204759 ).

- If you are absolutely certain neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution.


You can click here for assistance--> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



1 reply
Question marked as Top-ranking reply

Mar 4, 2021 7:35 PM in response to charity175

Hello charity,


The support article "If you see 'apple.com/bill' on your billing statement" explains how you can check your purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a card. These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. Click here to read this article --> https://support.apple.com/HT201382


Other possibilities to consider (not all may apply in your situation):

- Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge -> https://support.apple.com/HT201292 ).

- Purchases can be made in your name if your Apple ID is compromised (what to do -> https://support.apple.com/HT204145 ) or somebody else has access to your device (require purchase password --> https://support.apple.com/HT204030 ).

- If you only see a charge in emails that are not official Apple receipts, it is likely phishing attempts ( https://support.apple.com/HT204759 ).

- If you are absolutely certain neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution.


You can click here for assistance--> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



Why does it keep saying decline when I have no subscriptions and Wht are they trying to charge?

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