SIM cards not working and scratch off

SIM cards not working and scratch

iPhone 6, iOS 12

Posted on Mar 4, 2021 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2021 12:29 PM

Hi Mjolarcer,


To make sure we're on the same page, your iPhone's SIM card is physically being damaged while inserted into the iPhone?


If so, and you've noticed this issue with a replacement SIM as well, we'd recommend reaching out to Apple Support for a potential hardware issue with your iPhone.

  • Get Support


If that is not the case, let us know a few more details as to what you mean by they "scratch off". Additionally, for non-hardware related issues with your SIM, take a look at the tips here:


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 7, 2021 12:29 PM in response to Mjolarcer

Hi Mjolarcer,


To make sure we're on the same page, your iPhone's SIM card is physically being damaged while inserted into the iPhone?


If so, and you've noticed this issue with a replacement SIM as well, we'd recommend reaching out to Apple Support for a potential hardware issue with your iPhone.

  • Get Support


If that is not the case, let us know a few more details as to what you mean by they "scratch off". Additionally, for non-hardware related issues with your SIM, take a look at the tips here:


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

SIM cards not working and scratch off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.