how long will it take for my refund to go back onto my debit card?

So recently I purchased a $37 dollar in app purchase because the app said I would have a 3 day free trial well after I used apple pay it never gave me my free trial and it took the money out my bank account immediately so I unsubscribed immediately and requested a refund. It says that I was issued a refund but i haven’t seen anything in the past couple days. How long does it usually take to go back on to the card.

iPhone XR, iOS 14

Posted on Mar 4, 2021 8:58 PM

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Question marked as Top-ranking reply

Posted on Mar 4, 2021 9:01 PM

Hello soccerau10,


After you request a refund, you'll receive an email update within 48 hours as to whether your refund has been granted. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


Ref.: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.

2 replies
Question marked as Top-ranking reply

Mar 4, 2021 9:01 PM in response to soccerau10

Hello soccerau10,


After you request a refund, you'll receive an email update within 48 hours as to whether your refund has been granted. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


Ref.: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.

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how long will it take for my refund to go back onto my debit card?

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