Apple ID locked and fixing in loop

We have forgot the password for my son apple ID and at the same time for @icloud.com mail naturally. Fixing the apple ID is in the loop, it is saying they will send link to the @icloud.com address, which is the one we have forgot. Can't find any phone number to ask support for that from Finland.

Should I somehow delete the whole account and just establish new one? Problem might be, that of course there is phone and apps in use already...

iPhone 6s

Posted on Mar 5, 2021 12:43 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2021 3:02 PM

Greetings Suskinen,


Thanks for visiting the Apple Support Communities! It seems you need assistance with resetting your Apple ID password.


Attempt to reach out to Apple Support from the article below:


Contact Apple for help with Apple ID account security - Apple Support


"Finland

Get support now

Visit Apple Support"


You can see further contact options in the following article:


Contact Apple for support and service - Apple Support


"Finland

0800 96372"


Kind regards.

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1 reply
Question marked as Top-ranking reply

Mar 6, 2021 3:02 PM in response to Suskinen

Greetings Suskinen,


Thanks for visiting the Apple Support Communities! It seems you need assistance with resetting your Apple ID password.


Attempt to reach out to Apple Support from the article below:


Contact Apple for help with Apple ID account security - Apple Support


"Finland

Get support now

Visit Apple Support"


You can see further contact options in the following article:


Contact Apple for support and service - Apple Support


"Finland

0800 96372"


Kind regards.

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Apple ID locked and fixing in loop

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