Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to factory reset iphone

I want to factory reset iphone

iPhone XS

Posted on Mar 5, 2021 3:02 AM

Reply
Question marked as Best reply

Posted on Mar 5, 2021 3:15 AM

If your iPhone is locked and you cannot access it, then it must be restored in Recovery Mode. Everything stored locally on your iPhone will be deleted. If you have an iCloud Backup, then you can restore it in the setup process AFTER restore.


On your computer. If you use a PC, download the latest version of iTunes. It can be downloaded from the Microsoft Store. If you are using Mac then you can just get started.


1) Connect your iPhone X to your PC / Mac

2) Quickly press Volume Up, then quickly press Volume Down, and then hold down the Power Button until your iPhone restarts and starts up in Recovery Mode. Recovery Mode is a black screen, with a computer and cable icon.


On your computer select Restore and wait. Your phone will be restored to factory settings.

3 replies
Question marked as Best reply

Mar 5, 2021 3:15 AM in response to mamoud24

If your iPhone is locked and you cannot access it, then it must be restored in Recovery Mode. Everything stored locally on your iPhone will be deleted. If you have an iCloud Backup, then you can restore it in the setup process AFTER restore.


On your computer. If you use a PC, download the latest version of iTunes. It can be downloaded from the Microsoft Store. If you are using Mac then you can just get started.


1) Connect your iPhone X to your PC / Mac

2) Quickly press Volume Up, then quickly press Volume Down, and then hold down the Power Button until your iPhone restarts and starts up in Recovery Mode. Recovery Mode is a black screen, with a computer and cable icon.


On your computer select Restore and wait. Your phone will be restored to factory settings.

How to factory reset iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.