account has been disabled in the app store and itunes
How do I fix this problem? And why has this occurred?
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We are users like you, not Apple employees, so we don't have access to your data information, so we don't know why it happened.
See the Apple Support article(s) below.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.