Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to resolve keyboard issues?

Easiest way to fix non responding keyboard?


MacBook Pro 13″, macOS 10.13

Posted on Mar 5, 2021 6:35 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2021 9:41 PM

If it is wired, then try a different cable. You can also try a reset the SMC of the computer (Apple has instructions online, the procedure is different for different computer models/years) in case the port is frozen. If the keyboard is non-Apple and has a driver/software, try uninstalling and reinstalling it. If none of these work, you'll need a new keyboard.


If wireless, make sure it is charged, make sure bluetooth is working and the keyboard is detected, otherwise re-pair it to the Mac. If it is non-Apple and came with drivers/software, try uninstalling and reinstalling it.

2 replies
Question marked as Top-ranking reply

Mar 5, 2021 9:41 PM in response to Josemacpro

If it is wired, then try a different cable. You can also try a reset the SMC of the computer (Apple has instructions online, the procedure is different for different computer models/years) in case the port is frozen. If the keyboard is non-Apple and has a driver/software, try uninstalling and reinstalling it. If none of these work, you'll need a new keyboard.


If wireless, make sure it is charged, make sure bluetooth is working and the keyboard is detected, otherwise re-pair it to the Mac. If it is non-Apple and came with drivers/software, try uninstalling and reinstalling it.

How to resolve keyboard issues?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.