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Cannot Login to Podcast Connect: This Apple ID is not associated with any active account, so it cannot access this system.

Hi,

For the last two days I have received this error message when attempting to login to Apple Podcast Connect.


{
  "errors" : [ {
    "id" : "HCLEQ3UDRGEO6MJNUFEPBRVGCI",
    "status" : "401",
    "code" : "NOT_AUTHORIZED.NO_ACCESS",
    "title" : "An account is required to access this system.",
    "detail" : "This Apple ID is not associated with any active account, so it cannot access this system.",
    "links" : {
      "see" : "/login?targetPrefix=/WebObjects/iTunesConnect.woa&errorKey=ITC.signin.error.invalidUser"
    }
  } ]
}


The same results on different browsers and devices.

Anyone else?

Posted on Mar 6, 2021 12:26 AM

Reply
6 replies

Mar 6, 2021 12:31 AM in response to Elliot81

Two other people have reported this: I'm in the UK and have no problem accessing the site. It's evidently a server problem affecting some areas. it will probably get sorted out eventually: you could report it to Podcasts Support - go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page - or to https://getsupport.apple.com








Mar 6, 2021 6:45 AM in response to Elliot81

Same thing is happening to me. I've put in a ticket to Apple to help out.

I changed the name, email address, and RSS feed of my podcast. I uploaded an episode this morning to the platform I use and I see it's showing up through the Apple Podcast app, but I need to access my account to change the art work associated with my podcast. It's frustrating for sure.

Cannot Login to Podcast Connect: This Apple ID is not associated with any active account, so it cannot access this system.

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