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how to fix this problem

Why does whenever I go to get an app, it says my itunes has been disabled? What do I do?

iPhone 11 Pro Max, iOS 14

Posted on Mar 6, 2021 5:13 AM

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Question marked as Best reply

Posted on Mar 6, 2021 8:26 AM

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Mar 6, 2021 8:26 AM in response to madelyn-42

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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