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User profile for user: chi_town_123
chi_town_123 Author
User level: Level 1
34 points

Big Sur app crashes and permissions problems

When is apple going to fix these problems? must have sent a 100 app crash reports like this one.

All started with BIG SUR, Apple is now like the old Microsoft, reason I switched years ago.

This is only one example of a crash. they will crash on start up and then if I restart them again they usually work, complete total waste of time!


Have removed and installed some of these apps, that is not the problem it is a core issue in the BIG SUR opsys as far as I can tell.


Does anyone else have this problem, if so any solution?



Process: prl_client_app [803]

Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app

Identifier: prl_client_app

Version: ???

Build Info: Parallels-47309.0~15.1.47309.0

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: prl_client_app [803]

User ID: 501


Date/Time: 2021-03-06 08:24:06.818 -0500

OS Version: macOS 11.2.2 (20D80)

Report Version: 12

Anonymous UUID: 5BD4D042-9920-B174-50C7-8D8468B25788



Time Awake Since Boot: 1900 seconds


System Integrity Protection: enabled


Crashed Thread: 0


Exception Type: EXC_CRASH (Code Signature Invalid)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Termination Reason: Namespace CODESIGNING, Code 0x1


kernel messages:


VM Regions Near 0 (cr2):

-->

__TEXT 10c69c000-10ee9b000 [ 40.0M] r-x/rwx SM=COW


Thread 0 Crashed:

0 ??? 0x000000011ac2e000 _dyld_start + 0


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000

rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee3563ba8

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000

r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

rip: 0x000000011ac2e000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0

Error Code: 0x00000000

Trap Number: 0


Thread 0 instruction stream not available.


Thread 0 last branch register state not available.



Binary Images:

0x10c69c000 - 0x10ee9afff +??? (47309) <0B9C4759-9D58-36F6-B192-CFD3350261F5> (null)

0x11ac2d000 - 0x11acc8fff +??? (832.7.3) <0D4EA85F-7E30-338B-9215-314A5A5539B6> (null)


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1329

thread_create: 0

thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=42.1M resident=0K(0%) swapped_out_or_unallocated=42.1M(100%)

Writable regions: Total=8436K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8436K(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

STACK GUARD 56.0M 1

Stack 8192K 1

VM_ALLOCATE 8K 2

__DATA 1620K 4

__DATA_CONST 32K 1

__LINKEDIT 1552K 3

__TEXT 40.6M 2

=========== ======= =======

TOTAL 107.7M 14


Model: iMac17,1, BootROM 429.80.1.0.0, 4 processors, Quad-Core Intel Core i5, 3.2 GHz, 32 GB, SMC 2.33f12

Graphics: kHW_AMDRadeonR9M390Item, AMD Radeon R9 M390, spdisplays_pcie_device, 2 GB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x859B, 0x435438473353313836444D2E4D313646500

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1867 MHz, 0x859B, 0x435438473353313836444D2E4D313646500

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x859B, 0x435438473353313836444D2E4D313646500

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1867 MHz, 0x859B, 0x435438473353313836444D2E4D313646500

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1675.1)

Bluetooth: Version 8.0.3d9, 3 services, 27 devices, 1 incoming serial ports

Network Service: Home Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

USB Device: USB 3.0 Bus

USB Device: USB3.0 Hub

USB Device: BUP Portable

USB Device: USB3.0 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB2.0 Hub

USB Device: USB2.0 Hub

Thunderbolt Bus: iMac, Apple Inc., 28.1


[Re-Titled by Moderator]

Posted on Mar 6, 2021 5:33 AM

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User profile for user: dialabrain
dialabrain
User level: Level 10
122,837 points

Posted on Mar 6, 2021 6:43 AM

Well, I have five different Macs running Big Sur, 4 Intel and 1 M1. I have none of the problems you are having. However, I'm not running an outdated version of Parallels nor do I have CleanMyMac installed on any of them. I guess I am lucky.

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17 replies
User profile for user: Old Toad
Old Toad
User level: Level 10
208,217 points

Mar 6, 2021 11:10 AM in response to chi_town_123

chi_town_123 wrote:

it is happening on excel for mac, ipvanish, clean my mac etc etc disagree with you response

There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This user tip describes what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community   


Uninstall all such apps according to the developer's instructions.


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User profile for user: jeffreythefrog
jeffreythefrog
User level: Level 6
12,086 points

Mar 6, 2021 7:31 AM in response to chi_town_123

i can't confirm the problem has anything to do with parallels as i don't use it. however, it has been proven in this forum (every day) that clean my mac WILL cause issues such as the ones you are having. removing it, more often than not, resolves those issues. as far as everything working properly before upgrading to big sur, the improved security of the completely new OS has finally caught up with CMM and you are now seeing the issues that that crapware causes. spend some time perusing these forums and you will see many posts of what i'm saying. if you are worried about security, you should read Effective defenses against malware and other threats - Apple Community. it's such an informative article that apple should include a copy of it with every new mac they sell.

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User profile for user: chi_town_123
chi_town_123 Author
User level: Level 1
34 points

Mar 6, 2021 6:39 AM in response to dialabrain

like i said it many applications! when i start parallels a 2nd time after crash works fine! google the internet if you are interested in this problem, tons of reports on app crashes and permissions issues. if you don’t have any then you are lucky and should not reply to this post. i want people who have these problems to response with how they solved them thanks for your input.

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User profile for user: crash041
crash041
User level: Level 1
22 points

Mar 24, 2021 12:21 AM in response to chi_town_123

While I don't have a problem with app crashes, I have run across a permissions problem. There's a Library folder that I hadn't noticed in my Documents folder before. It has a small "Do Not Enter" icon at the bottom.


When I do try to open it I get an error that I don't have permission.


I am the admin & only user on my system. What would cause me to not have permission to open a random file?

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User profile for user: chi_town_123
chi_town_123 Author
User level: Level 1
34 points

Mar 13, 2021 5:06 AM in response to Old Toad

No need to uninstall anything. Apple released a new update and it fixed the ipvanish crashing issues. For cleanmymac just needed to add it to the apple firewall as accepting connections.


I never asked for a recommendation on what software I can or can not run. I wanted a solution to apps crashing. Fixed.

With the new apple update my computer also boots faster.

Like I said from the beginning of the thread there was something wrong with BigSur and for now it appears to be resolved.

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User profile for user: chi_town_123
chi_town_123 Author
User level: Level 1
34 points

Mar 13, 2021 9:48 AM in response to Old Toad

That’s for your feedback.

VPN, office for Mac, and parallels are all required for what I do. All were crashing. Antivirus is primarily because I need to run windows in parallels. While it would be nice to live in an apple only world it is just not the case for me.


As an additional piece of info, I also added the crashing apps to trusted files in Integro virus scanner. All the things that I have changed along with the apple update have resolved the problems. This info is for those who choose to have a suboptimal setup and go against your recommendations.

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User profile for user: Old Toad
Old Toad
User level: Level 10
208,217 points

Mar 13, 2021 10:03 AM in response to chi_town_123

Is the Anti Virus software installed in the Windows parallel volume as well? If so it shouldn't be necessary to have it installed in the MacOS volume also, unless having it in both volumes is a requirement from your employer.


Are you required to have CleanMyMac installed also. Do a search in the Big Sur, iMac and Catalina forums for cleanmymac and you'll find out why we're not big on it.

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Big Sur app crashes and permissions problems

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