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My payment method says it was declined but it was the correct credit card - what can I do?

How do I fix my payment method?

iPhone 7

Posted on Mar 6, 2021 12:31 PM

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Question marked as Best reply

Posted on Mar 6, 2021 12:40 PM

Here is Apple’s support article→If your payment method is declined in the App Store or iTunes Store - Apple Support


Here are my comments:

A “payment (or payment method) declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:


  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. The card is not a type that is supported
  9. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


1 reply
Question marked as Best reply

Mar 6, 2021 12:40 PM in response to Fenloncpa

Here is Apple’s support article→If your payment method is declined in the App Store or iTunes Store - Apple Support


Here are my comments:

A “payment (or payment method) declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:


  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. The card is not a type that is supported
  9. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


My payment method says it was declined but it was the correct credit card - what can I do?

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