Apple TV free year doesn’t activate

I got a new IPhone, transferred my data from the old one. I’ve never used the first year free of the Apple TV, however, after purchasing of the new device it doesn’t give an opportunity to activate this benefit.

iPhone 12 Pro, iOS 14

Posted on Mar 6, 2021 2:46 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2021 2:48 PM

Hello albina,


Check these links for tips:


"Get Apple TV+ free for one year." - Click on the link and read it, including the FAQ at the end. --> https://offers.appletvapp.apple/


If you can't redeem your promotional trial of Apple TV+ - https://support.apple.com/HT211767


You have to sign in on your new device. If you have problems, contact Apple. They can provide a code for you to redeem.


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

2 replies
Question marked as Top-ranking reply

Mar 6, 2021 2:48 PM in response to albina128

Hello albina,


Check these links for tips:


"Get Apple TV+ free for one year." - Click on the link and read it, including the FAQ at the end. --> https://offers.appletvapp.apple/


If you can't redeem your promotional trial of Apple TV+ - https://support.apple.com/HT211767


You have to sign in on your new device. If you have problems, contact Apple. They can provide a code for you to redeem.


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

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Apple TV free year doesn’t activate

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