Change payment for storage plan

I can’t figure out how to change my payment for my storage plan it keeps charging my ex’s credit card even though my payment setting are correct.

Posted on Mar 6, 2021 3:54 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2021 4:47 PM

Ksumner76 Said:

"Change payment for storage plan: I can’t figure out how to change my payment for my storage plan it keeps charging my ex’s credit card even though my payment setting are correct."

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Add, then Remove:

You need at least one method of payment in there. So, what you need to do is add this new method of payment first. Then, once added, remove the current method of payment.

Go Here: Change, Add, or Remove Apple ID Payment Methods - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 6, 2021 4:47 PM in response to Ksumner76

Ksumner76 Said:

"Change payment for storage plan: I can’t figure out how to change my payment for my storage plan it keeps charging my ex’s credit card even though my payment setting are correct."

-------


Add, then Remove:

You need at least one method of payment in there. So, what you need to do is add this new method of payment first. Then, once added, remove the current method of payment.

Go Here: Change, Add, or Remove Apple ID Payment Methods - Apple Support

Mar 6, 2021 4:51 PM in response to Ksumner76

Ksumner76 Said:

"Change payment for storage plan: I can’t figure out how to change my payment for my storage plan it keeps charging my ex’s credit card even though my payment setting are correct."

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Use a Computer:

Use a computer to perform all of your changes. It would be more user friendly, than using a mobile device (i.e. iPhone). If and adding and removing methods of payment is not successful, then contact Apple Support.


Contacting Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Change payment for storage plan

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