You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Care + and Trading in phone

Please help. I have an iPhone 11 and it has some dents on the outside and a pretty big crack on the back of the phone. I’m looking to trade it in for the most recent iPhone. I have Apple Care plus so should I get it repaired before trading it in? Or when trading it in will they just add the service fee or whatever? All of the buttons and screen everything works fine it’s just unsightly. Please help.

Posted on Mar 6, 2021 4:50 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2021 6:43 PM

No one from Apple here on this user to user only forum. You'll have to ask Apple directly. But your phone cannot be repaired. The back glass cannot be replaced as it is fused to the phone. Whether Apple will take your phone in trade is up to them.

3 replies

Apple Care + and Trading in phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.