apple ID is sending text messages to a phone number no longer in use

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julie howell Author

Level 1

8 points

apple ID is sending text messages to a phone number no longer in use

How do we change the phone number for an apple ID

iPhone 11, iOS 14

Posted on Mar 7, 2021 4:54 AM

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Answer 1

Best reply

Eric Root

Level 10

684,057 points

Mar 7, 2021 8:52 AM in response to julie howell

You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

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Answer 2

julie howell Author

Level 1

8 points

Mar 7, 2021 8:55 AM in response to Eric Root

unfortunately that is not correct Apple could not help as I didn’t know the old number so I had to set up a new ID. The account had been live for many years snd the two step notification went to an old number. New ID set up.

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apple ID is sending text messages to a phone number no longer in use

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