Can't change phone # on IPhone 7

3/7/2021 - My wife got an IPhone 12 and I inherited her 7. It won't let me change "My Number" in Settings from hers to mine. Sometimes I do get to another screen where it says "primary" and there's one more screen after that that shows her number, but none let me change that number. I tried every suggestion I saw - turning off IMessage and Facetime and then the phone - no good. I backed up to ICloud and reset the phone - no good. This shouldn't be difficult, but for me it is. Any more suggestions? Thanks.

iPhone 7

Posted on Mar 7, 2021 10:11 AM

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Posted on Mar 7, 2021 10:15 AM

If you both use the same cellular voice provider, I suggest you contact them to get this resolved. The phone number that appears in "My Number" is the one assigned to this phone by the provider via the SIM card that is installed.

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Can't change phone # on IPhone 7

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