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When I tap family share it says my email is being used for some other family’s family share. Their payment method is saved and I cannot delete it. I changed the password to my Apple ID and to the email. How do I fix this?
iPhone 11, iOS 14
Ok, so it appears that someone knows your email address. That, in itself, is not unusual, but it is sort of random that they would want to invite someone they don't know to join their family plan.
Apple does provide a means to be removed from a Family Plan, but I'm not sure that the following article covers this particular case. (Note that I'm assuming that you don't share your Apple ID with anyone or that it has not been compromised.)
Ref: Leave Family Sharing - Apple Support
What I suggest that you do before this is resolved are:
Ok, so it appears that someone knows your email address. That, in itself, is not unusual, but it is sort of random that they would want to invite someone they don't know to join their family plan.
Apple does provide a means to be removed from a Family Plan, but I'm not sure that the following article covers this particular case. (Note that I'm assuming that you don't share your Apple ID with anyone or that it has not been compromised.)
Ref: Leave Family Sharing - Apple Support
What I suggest that you do before this is resolved are:
First off, are you the Family Organizer for this Apple Family Plan? If not, did you receive more than one invite to join a Family Plan? A payment plan would have been something only the Organizer can set up. I'm assuming, if you're not it, then you know who is ... correct?
I am not the organizer. I’m not even a part of it. It tells me to ask the person who used my email to set it up for an invite to the family. And again it’s a random person that I do not know who set it up
The thing is I’m not part of the plan. When I go to family share it gives me a notification saying I need to ask whoever it is to invite me. So I can’t leave it but it doesn’t let me do anything else with family share. As far as I know they’re just using my email for something as part of their family share. I already changed the password for my Apple ID and for the email.
Sorry, but I really don't have an answer for you. Either someone else, who has come across this issue, will chime in to assist you, or you can try contacting Apple Support directly to get this resolved. Just use the "Get Support" link in the upper right-hand side of this forum's web page.
Random person using my email for family share
