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How can I approve a new iPhone without an old iOS device passcode?

How can I approve a new iPhone without an old iOS device passcode?


[Re-Titled by Moderator]

Posted on Mar 7, 2021 2:12 PM

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Posted on Mar 8, 2021 12:55 AM

Can I guess that the two factor authentication is asking for the passcode to one of the devices on your Apple account that you no longer have but forgot to remove from your account?

Best to contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support


After you have this sorted out make sure you have another method of receiving auth codes like another trusted friend’s mobile 

https://support.apple.com/en-us/HT204915

 you need to log into icloud.com and make sure the other devices are removed from your account.

https://support.apple.com/en-us/HT204074


2 replies
Question marked as Best reply

Mar 8, 2021 12:55 AM in response to SarshB7585

Can I guess that the two factor authentication is asking for the passcode to one of the devices on your Apple account that you no longer have but forgot to remove from your account?

Best to contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support


After you have this sorted out make sure you have another method of receiving auth codes like another trusted friend’s mobile 

https://support.apple.com/en-us/HT204915

 you need to log into icloud.com and make sure the other devices are removed from your account.

https://support.apple.com/en-us/HT204074


How can I approve a new iPhone without an old iOS device passcode?

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