Notification

I just recently just got a iPhone XS Max and downloaded Instagram and then I realized that I was not receiving any notifications. I went to my settings and checked to see if the notifications were on in Instagram and they were. So I uninstall Instagram and re downloaded it as the notifications are still not coming up. What should I do?

iPhone XS Max, iOS 14

Posted on Mar 7, 2021 3:45 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 3:03 PM

Great question, BrentMP. We can help.


It sounds like you've done some great steps in checking your notification settings already, but you're still not getting notifications for Instagram. If you're finding you're not getting any notifications at all, you might want to check to see if you have Do Not Disturb enabled, using the steps in Use Do Not Disturb on your iPhone, iPad, and iPod touch. Another thing to check is if you have Instagram on more than one device, if the notifications are going to one and not the other. This could be normal behavior.


If you are getting notifications from other apps, just not Instagram, and you've checked to make sure the settings are correct, it could be something on Instagram's end. You can reach out to the developer for additional help using How to contact an app developer as a guide.


Give those a try, and see if there's any improvement.


Take care.


1 reply
Question marked as Top-ranking reply

Mar 9, 2021 3:03 PM in response to BrentMP

Great question, BrentMP. We can help.


It sounds like you've done some great steps in checking your notification settings already, but you're still not getting notifications for Instagram. If you're finding you're not getting any notifications at all, you might want to check to see if you have Do Not Disturb enabled, using the steps in Use Do Not Disturb on your iPhone, iPad, and iPod touch. Another thing to check is if you have Instagram on more than one device, if the notifications are going to one and not the other. This could be normal behavior.


If you are getting notifications from other apps, just not Instagram, and you've checked to make sure the settings are correct, it could be something on Instagram's end. You can reach out to the developer for additional help using How to contact an app developer as a guide.


Give those a try, and see if there's any improvement.


Take care.


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