Lowest Volume WAY too loud (iPhone 11)

My iPhone 11 has a very high range of volume. The lowest volume I’ve been able to set it at (for texts, phone calls, alarms etc) is probably about as loud as I would want it to be on max volume. This can’t possibly be the intended volume range of the product. I have updated the iOS every time one is available, have looked all over for something in the volume settings, hopefully I am just missing something? If it’s not a setting I’m pretty sure the phone is defective.

Thanks so much!

Paula