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Sign into Paramount Plus on Apple TV

Subscribed on Apple TV, downloaded the App, cannot restore purchase. Says I had a subscription and I should sign up again. Works fine when I access it through the Apple TV app.


Apple TV 4K, tvOS 14

Posted on Mar 8, 2021 4:05 PM

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Question marked as Apple recommended

A Paramount+ subscription started outside of the Apple TV app, will require its own app.

A Paramount+ Channel subscription started inside of the Apple TV app, will require it to be viewed in the Apple TV app.

These two types of subscriptions are generally not exchangeable (although content providers can make provisions for a one-way crossover).

Posted on Mar 9, 2021 2:36 AM

72 replies
Question marked as Apple recommended

Mar 9, 2021 2:36 AM in response to bxsherman

A Paramount+ subscription started outside of the Apple TV app, will require its own app.

A Paramount+ Channel subscription started inside of the Apple TV app, will require it to be viewed in the Apple TV app.

These two types of subscriptions are generally not exchangeable (although content providers can make provisions for a one-way crossover).

Question marked as Helpful

Mar 12, 2021 1:00 PM in response to bxsherman

If you subscribed outside of Apple TV, then you have to install the App onApple Tv device. If you click the icon on the Home Screen it will try and take you to Paramount within the Apple TV app which is totally separate. If you signed up within the Apple TV app, you can not sign in on a separate app anywhere except in the Apple TV app. It really is a bit of a mess, not helped by Apple TV device, Apple TV app, and the Apple TV streaming service. Apple screwed up big time on this confusing naming and the inability to personalize the Apple TV app to show what services you have already subscribed to.

Mar 15, 2021 10:38 PM in response to bxsherman

I am having a similar issue. I restored a CBS All Access Subscription that is now “Paramount Plus” it shows up under my Apple ID as a subscription to ParamountPlus but when I try to access it on my Vizio Smart TV with the Paramount Plus App and/or the Apple TV App, it will not allow me. Says I need to try the free trial and put in my credit card into the start charging once the trial is over. But why? I already pay for the Paramount Plus App via my Apple subscriptions every month...

Mar 25, 2021 11:33 AM in response to bxsherman

I had the same problem.

I subscribed to Peacock through Apple and am able to access Peacock's app on Apple TV, iPhone, iPad and Roku by logging into my Peacock account. I can't recall the specifics of how that worked but I do recall having no issues at all.

I subscribed to Paramount+ (then still CBS All Access) and tried to access the subscription through CBS' website. There is no option to log in with Apple credentials. I contacted Apple support and was informed that it's not possible to access CBS' app, rather I must use Apple Channels. I don't like having everything jumbled together. Fortunately, Apple unsubscribed me and refunded my money. I resumed my CBS All Access subscription directly with them and all is well.

Back when DC Universe was a movie/tv thing, it worked like Peacock does now. I am sure there are reasons that the various arrangements make sense to the providers.

Mar 28, 2021 7:35 AM in response to bxsherman

I am having the same issue. I received a free month of Paramount+ through Apple TV. When I tried to watch the latest episode of “CBS Sunday Morning” on the Apple TV Paramount Channel, it insisted on taking me to the app to watch the show. However, I was unable to log into the app with my Apple ID. There was an option to log in for those subscribed through “iTunes.” When I tried that, it said that I had no subscription (Paramount+ is definitely listed as a subscription on my Apple TV account—I double checked).


My guess is that Apple TV has some agreement with Paramount about what content it can show on its “channel” versus the full app. Basically, from what I see here, the Paramount+ channel on Apple TV is a stripped down, content-restricted version of the real thing for the same price. You’re probably better off subscribing through Paramount directly.

Sign into Paramount Plus on Apple TV

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