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Return and refund

If I bought iPad Pro 8 months ago can I return it and get refund? It’s not faulty

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Mar 9, 2021 9:04 AM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 9:11 AM

Apple offer a 14-day unconditional returns period - after which the opportunity to return for full refund or exchange is lost.


After 14-days, you can trade-in your iPad - recognising that you will not achieve to purchase price of the iPad:

Apple Trade In - Apple

2 replies

Mar 9, 2021 9:13 AM in response to MagdaLaskowska

Hello Magda,


No, there's a 14 day time window on refunds unless you live somewhere with a different policy. You can either try selling it or use Apple's Trade-in service for credit.


Apple Trade In. click on the link --> hhttps://www.apple.com/shop/trade-in


Apple Store (US) Sales and Refund Policy - http://www.apple.com/shop/help/returns_refund - "You have 14 calendar days to return an item from the date you received it."

Return and refund

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