Trade in
I traded in my iPhone using apple care and received a new one. I sent my phone to a fedex like the directions told me. I never got my money back for the phone. I was charged a couple hundred dollars!
iPhone 7, iOS 13
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Please contact ➔ Apple Support directly on this. If you are in the US then you can contact Apple by phone 1-800-MY-APPLE.
Axel F.