Apple Event: May 7th at 7 am PT

Related Article: About AirPrint

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HP ENVY 5020 All-in-One Printer,

how to give my imac the info for it ( HP ENVY 5020 All-in-One Printer, )

because all printer info to choose from is errased


iMac 21.5″, macOS 10.15

Posted on Mar 9, 2021 1:23 PM

Reply
Question marked as Best reply

Posted on Mar 9, 2021 1:42 PM

Please do the following in this order: 


·Uninstall all HP software, put in the Trash and empty the Trash.


·Please reset the printing system per Reset the Mac printing system to solve a problem


·Next, follow the instructions in Adding a printer

2 replies

HP ENVY 5020 All-in-One Printer,

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.