Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS Mail Application

Hello,

iphone 11 pro, iOS 14.4.1

My phone does not use notifications from apple MAIL application on locked screen. For Gmail app it worked well. When i'm on home screen notifications appear correctly. When some email arrives on locked screen, then I have to open MAIL app, to see all pending MAIL notifications.


Posted on Mar 9, 2021 10:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2021 1:03 AM

For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



1 reply
Question marked as Top-ranking reply

Mar 10, 2021 1:03 AM in response to Korges

For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



iOS Mail Application

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.