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I have a ipad that my son gave me and he doesn't remember the Apple Id nor the password can you help me?

My son gave me his ipad but he doesn't remember the Apple Id nor the password can you help me?

iPad Pro 10.5-inch, Wi-Fi

Posted on Mar 10, 2021 7:57 AM

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Posted on Mar 10, 2021 7:59 AM

He (not you) should go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support


Failing that, as long as he is the original owner and can produce a proof of purchase (which must include the serial, IMEI or MEID number) he can request unlocking as detailed here: Activation Lock - Support. Note that the process will completely erase the device.

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Question marked as Best reply

Mar 10, 2021 7:59 AM in response to bonita180

He (not you) should go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support


Failing that, as long as he is the original owner and can produce a proof of purchase (which must include the serial, IMEI or MEID number) he can request unlocking as detailed here: Activation Lock - Support. Note that the process will completely erase the device.

I have a ipad that my son gave me and he doesn't remember the Apple Id nor the password can you help me?

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