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My iPad won’t turn on

What can I do if my iPad won’t turn on?

iPad Pro 11-inch Wi-Fi

Posted on Mar 10, 2021 8:29 AM

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Question marked as Best reply

Posted on Mar 10, 2021 9:27 AM

Connect your iPad to its Power Adapter and allow it to charge. Whilst connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

3 replies
Question marked as Best reply

Mar 10, 2021 9:27 AM in response to FlossieJo

Connect your iPad to its Power Adapter and allow it to charge. Whilst connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

My iPad won’t turn on

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