Problem installing Big Sur on I Mac
Spent all day unsuccessfully installing Big Sur. I disconnected all drives. Cleaned the main drive but it stops with the message below. How do I overcome or fix this?
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Spent all day unsuccessfully installing Big Sur. I disconnected all drives. Cleaned the main drive but it stops with the message below. How do I overcome or fix this?
Hey Yugan21,
Thanks for visiting Apple Support Communities. We understand that you're having an issue upgrading to macOS Big Sur due to an alert with the storage verification. When you say you "cleaned the drive", do you mean you reclaimed disk space or something else? If you haven't already, start to macOS Recovery and use Disk Utility to repair the hard drive. Just in case, here's how: How to repair a Mac disk with Disk Utility
If that doesn't help, let us know more details:
The more details you can provide the better.
Take care.
Hey Yugan21,
Thanks for visiting Apple Support Communities. We understand that you're having an issue upgrading to macOS Big Sur due to an alert with the storage verification. When you say you "cleaned the drive", do you mean you reclaimed disk space or something else? If you haven't already, start to macOS Recovery and use Disk Utility to repair the hard drive. Just in case, here's how: How to repair a Mac disk with Disk Utility
If that doesn't help, let us know more details:
The more details you can provide the better.
Take care.
Thanks for the reply. Here is the information:
Current is version: Mojave 10.14.6
Volume type : APFS Container
BSD device node : disk2
Connection : SATA
Device tree path : IODeviceTree:/PCI0@0/SATA@17/PRT0@0/PMP@0
Writable : No
Is case-sensitive : No
Volume capacity : 3,121,401,434,112
Available space (Purgeable + Free) : 363,098,238,976
Purgeable space : 0
Free space : 363,098,238,976
Used space : 2,758,303,195,136
Owners enabled : No
Is encrypted : No
Can be verified : Yes
Can be repaired : Yes
Bootable : No
Journaled : No
Disk number : 2
Media name : AppleAPFSMedia
Media type : Generic
Ejectable : No
Solid state : No
SMART status : Not Supported
When I first ran First Aid it did not complete (no progress bar / “Done” greyed out). Checking the detail window I saw lots of errors, unfortunately I did not record them. The latest First Aid run did not complete, with the spinning disc running continuous. Had to hit “escape” to stop it. My guess is it must be a hard drive fault. I have ordered a 4tb SSD for replacement next week and hope this solves the problem.
I also tried to install Big Sur on an external USB flash drive, although the installer on the USB seemed to have gone to plan, but when I tried to select it as a “start up disk”, in system preferences, it did not show up as an alternative in the window to start my Mac from. So I am stuck with my old System, meaning I can’t load or run Octane Render.
Thanks for you kind help.
Yugan21,
Those are great details. Since you're seeing errors when you try to repair the drive in Disk Utility we recommend reaching out to Apple support to look into this more with you: Get Support
Best regards.
Problem installing Big Sur on I Mac