CVv code

The CCV code on my card says it’s invalid. I just talked to my card person and she states it is correct, so why does it say that

iPhone 12 Pro Max, iOS 14

Posted on Mar 10, 2021 4:02 PM

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Question marked as Top-ranking reply

Posted on Mar 12, 2021 7:44 AM

Hi anjie256,


Welcome to Apple Support Communities. We understand that you're having an issue with adding a payment method so you can use the App Store. We'd like to help.


When you see a error message like that, it can mean that the address you're entering for the card, is different than the one your bank/credit card company has. It's best to enter the name and address exactly as they have it so it can be verified. To do this, you can check on a billing statement or check with them online. If you continue to have issues with it, we recommend that you reach back out to them to ask how the name and address is showing on their end.


Hope that helps!


Have a great day.

1 reply
Question marked as Top-ranking reply

Mar 12, 2021 7:44 AM in response to anjie256

Hi anjie256,


Welcome to Apple Support Communities. We understand that you're having an issue with adding a payment method so you can use the App Store. We'd like to help.


When you see a error message like that, it can mean that the address you're entering for the card, is different than the one your bank/credit card company has. It's best to enter the name and address exactly as they have it so it can be verified. To do this, you can check on a billing statement or check with them online. If you continue to have issues with it, we recommend that you reach back out to them to ask how the name and address is showing on their end.


Hope that helps!


Have a great day.

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CVv code

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