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declan125 Author

Level 1

4 points

Disabled account

My account says it has been disabled in iTunes and the App Store. Does anyone know why?

iPhone 6

Posted on Mar 11, 2021 5:06 AM

Top-ranking reply

Limnos

Level 10

418,933 points

Posted on Mar 11, 2021 5:32 AM

Hello dclan,

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

We are Apple product users just like you and do not know why you received this message other than Apple saying "there might be a problem with the payment method that you have on file."

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Disabled account

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